One of the many reasons customers choose Mentor TV when purchasing a new TV or home theater is our onsite service department. Repairs for just about everything we sell are facilitated right here in our store. We are a "Factory Authorized Service Dealer" for many brands including Denon, Definitive Technology, LG, Samsung, Sony and more.
Please contact our service department before bringing any product to our onsite service facility.
| Product | Diagnostic Fee* |
|---|---|
| LCD & Plasma TV's | $50.00 |
| VCR's, DVD/VCR Combo Players | $25.00 |
| DVD & Blu-ray Players | $25.00 |
| Stereo & Home Theater Receivers | $25.00 |
| Speakers & Subwoofers | $25.00 |
| CD Players & Cassette Decks | $25.00 |
| Turntables | $25.00 |
| Product | Labor Rate |
|---|---|
| LCD & Plasma TV's | $69.95 / hour |
| VCR's, DVD/VCR Combo Players | $49.95 / hour |
| DVD & Blu-ray Players | $49.95 / hour |
| Audio Components | $49.95 / hour |
*Diagnostic fees are non-deductible and non-refundable. Rates do not include pick-up / delivery fees. Minimum trip charge fee for service or repair is $95.00. Please note that as a "Factory Authorized Service Dealer" we will only repair products covered under manufacturer's warranty that were purchased from Mentor TV. We can provide service for most brands of flat-panel TV's and audio equipment that are no longer under warranty.